ORION Licensing Services

ORION Compliance Support

ORION License service (OLS) grants the right to use its software through software license agreements or contract documents. Unauthorized or unlicensed use of ORION may constitute a breach of contract and/or a violation of intellectual property rights laws. Non-compliance may be deliberate, but can also occur unintentionally due to a lack of knowledge of the applicable license terms, lack of license management, or lack of controls over the distribution of software within an organization.

Azentio is committed to protecting its contractual and intellectual property rights and will assist its customers and partners in obtaining and maintaining adequate licenses for use of its software.

Managing ORION Licenses – Customer’s Responsibility

When customers license ORION software, it is their responsibility to ensure that they are utilizing their licenses in accordance with the terms and conditions of their license agreements. It is ultimately the customer’s responsibility to ensure that they understand and comply with their license rights.

ORION Licensing Team Can HELP

Azentio is committed to ensuring its customers and partners have access to information and services that will assist them in understanding and managing their license obligations and investment in ORION licenses. The ORION Licensing Team will review and advice on compliance status. They will offer guidance, education, and impartial opinions on a customer’s or partner’s compliance status.

If you want assistance from ORION Licensing Team experts, please register your query here.

Getting to License Compliance

If Azentio identifies a license violation, it will notify about the violation to the non-compliant organization and will allow thirty days for obtaining appropriate licenses or otherwise correcting the violation. ORION Licensing Team and Regional team will assist the customer or partner in obtaining the appropriate licenses for the desired use of ORION.

The license compliance shortfall may be corrected in one of the following ways:

• Through the purchase of sufficient licenses and associated support to cover the compliance shortfall.
• If the customer removes ORION software, or reconfigures its hardware environment, a term license and associated support can be purchased to cover unlicensed usage.

ORION endeavours to resolve license compliance violations in a fair and accurate manner. If a business resolution cannot be obtained, it will be escalated to the appropriate authority through ORION Licensing Team who will get it sorted.