ORION CRM

Cloud based ERP software for the business crucial CRM domain
 

Customers are the most important aspect for any business’s sustainability and survival.With every purchase of a product or service, a customer indulges in trading with a specific business or brand. In this day and age, customers across the globe account for billions of individuals. It is of absolute significance that technology is leveraged to the maximum to give customers hassle free purchasing experience, quality in what they are looking for along with satisfying sales related services and last but not the least a track of them to connect with them in the future for more business. This scenario ultimately makes the customer happy and the business too earns profit. However, keeping in mind the whopping number of people on the face of the planet, dealing effectively and efficiently with customers isn’t a piece of cake for any business owners. Want a genuine solution to retain your customers? Here’s a solution!

Engineers at Azentio have pioneered a cloud based ERP CRM software which is a laser focused approach to effectively address the multifaceted realm of customer relationship management (CRM). The ERP CRM software manages customer data collected from various genuine and authorized sources which when analysed sheds light into customer’s purchasing capacities, patterns and behaviours. The company uses this data to increase customer engagement thus increasing its sales.

ORION’s ERP based CRM software solution crusades to bring in order and streamline in the design, development, deployment and maintenance of the organization’s customer databases that aids in data- driven accurate decision making. We provide comprehensive list of services ranging from strategy consulting to process optimization and IT landscaping.

CRM

Streamline business processes, improve data quality and ensure unified and consistently accurate customer data integration with ORION

With cloud, mobile, social media, master data management and real-time analytics-our CRM solutions and services flex to align with your business’ models and practices. For better business prospects, streamline your business processes, improve your data quality, and ensure unified and consistently accurate customer data integration with ORION CRM Solutions.

ORION’s cloud based CRM software is ideal for small and medium scale industries. It is highly economical and can be procured and installed easily. Drive your organization to script legends of accomplishments by using our ERP based CRM module which with its expertise and capabilities will deliver incredible results in terms of growth and profitability by managing customer based data from inception to fruition.

An effective ERP in customer relationship management needs to analyze buyer patterns with deep insight to identify products with the highest growth potential and customers with the highest value. It needs to help you nurture an engaging relationship with customers to boost brand loyalty. Above all, it should be part of a dynamic strategy of open collaboration between your workforce, suppliers, partners and customers to drive business success.

The CRM solution from ORION brings ease and order to the creation, development, and maintenance of your organization’s most important relationship. From strategy consulting to process optimization and IT landscaping, we offer a comprehensive and complete range of services. With cloud, mobile, social media, master data management and real-time analytics – our CRM solutions and services flex to align with your business’ models and practices.

Features

  • Customer self-service
  • Flexible workflow
  • Sales portal & Servicing
  • Marketing & Case management
  • Billing and invoicing
  • Flexible modeling of business processes
  • Template quotations & Contract renewals

Modules

  • Customer management
  • Pricing
  • Sales & incentives
  • Targets & allocation
  • Demand forecast
  • Salesman console

Business Advantages

  • Efficient hierarchy management
  • Comprehensive account and opportunity management
  • Data transparency
  • Faster “time-to-market”
  • The multi-channel advantage
  • Higher productivity with cost
 

What makes product / solution unique

  • 360-degree view of customers, prospects, competitors and sales force
  • Open relationships for an interactive organization
  • Enhanced lead conversion to sales
  • Depth of experience
  • Higher customer loyalty and retention schemes

An effective ERP in customer relationship management needs to analyze buyer patterns with deep insight to identify products with the highest growth potential and customers with the highest value. It needs to help you nurture an engaging relationship with customers to boost brand loyalty. Above all, it should be part of a dynamic strategy of open collaboration between your workforce, suppliers, partners and customers to drive business success.

The CRM solution from ORION brings ease and order to the creation, development, and maintenance of your organization’s most important relationship. From strategy consulting to process optimization and IT landscaping, we offer a comprehensive and complete range of services. With cloud, mobile, social media, master data management and real-time analytics – our CRM solutions and services flex to align with your business’ models and practices.

CRM

Global presence – 50+ countries, 10+ centres and 24×7 support capabilities

ORION HR and Payroll Suite is a future-proofed solution to help improve your employee productivity and organisational efficiency. ORION’s self-service portal is extremely easy to use and ensures speed when it comes to internal processes. The key element of ORION HRMS & Payroll Solution is that it can either be a part of the ORION Enterprise ERP Solution tightly integrated with other modules, or as a robust stand-alone system.

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